FAQ

Frequently Asked Questions

Q: What is the Mission of Hendricks County Senior Services?

A: Hendricks County Senior Services believes that older persons have a right to live with independence and dignity, with the best quality of life, in the home of their choice for as long as possible.”

Q: What is the history of Hendricks County Senior Services?

A: Hendricks County Special Services was incorporated as a private not-for-profit corporation in 1977.  The name was changed to Hendricks County Senior Services in 1981 to better identify it to the mission.  The agency operates as a charitable organization under section 501(c) (3) of the Internal Revenue Code.

Q: What programs help HCSS achieve its mission?

A: Hendricks County Senior Services provides: Transportation, In-home Services, Information & Access, and Holistic Health and Wellness programs at the Senior Center.

Q: How does the Transportation program work?

A: At HCSS, we provide transportation to medical appointments, grocery and drug stores, the senior center and other life-essential destinations within Hendricks County for persons age 60 and older, on a donation basis.  All transportation is ADA compliant and is scheduled in advance and as availability permits.  In addition we operate the LINK program, the Hendricks County Public Transit system.  Transportation is fee based, available for any age and only transports within Hendricks County.

Q: What services are included in the In-Home Services program?

A: In-Home Services include Respite/Companion Care, Attendant Services, Homemaker Services, Telephone Reassurance, and Assistance to the Homebound.  Our staff are insured and trained to care for the elderly and disabled.  We provide services including light housekeeping, companionship, laundry, grocery shopping, meal planning and preparation, support with personal care, and accompaniment to physician appointments.  Fees are based on available resources.  For more information on the fee structure, contact the Coordinator of In-Home Services.

Q: What is included in the area of Information and Access?

A: Information and Access provides assistance with questions regarding Social Security, Medicare, medication assistance programs, community resources, affordable housing, and other concerns.  Examples of programs available to assist are: Volunteer Tax Preparation; Financial, Legal and Insurance services (by appointment); SHIP; Flu Shot Clinic; and Support Groups.

Q: What activities are available at the Senior Center?

A:The Senior center offers a variety of daily recreational,social, wellness, and educational activities.  Activities include physical fitness, arts & crafts, weekday lunches through CICOA, health and consumer programs, health screenings, trips, and more.  The lunch program requires a 24 hour advance reservation, and a $2.00 donation is encouraged for those 60 and older a contrubution of $6.00 if younger than 60 years of age.  Educational materials are available as well as materials from area healthcare providers.  The Senior Center is a great place to meet new friends, try new activities, and learn new information.

Q: What is available and what is the cost of the Fitness Center?

A: The Fitness Center is a great place to keep your body moving. We offer daily video workouts as well as fitness equipment. Fitness Center requires a Center Membership, user fees ($5.00 daily, $25.00 monthly or $250.00 annually), and a release from a doctor. Prior to beginning a fitness program, an orientation with the Fitness Attendant is required. Hours of operation are Monday through Friday 8:00 a.m. to 3:30 p.m. and Saturday from 8:00 a.m. to 10:00 a.m..

Q: What are some of the other programs or services available at HCSS?

A: HCSS has a supply of durable medical equipment (wheelchairs, walkers, and personal assistance items) that are available for loan for residents of Hendricks County. HCSS has a library that operates on the honor system. Hardbacks, paperbacks, and large print books are available for casual reading.  Computers with internet accessibility are available.  In addition, there is a senior-friendly food pantry that has perishable and non-perishable food available to seniors that reside in Hendricks County.  Calling ahead for an appointment is encouraged.

Q: Are there volunteer opportunities available at HCSS?

A: Yes!  Volunteers assist in all areas of the agency and make it possible to maintain and expand the services we offer.  Volunteer areas include: class instructors, club and project coordination, administrative assistance (receptionist, computer, website assistance, mailings), kitchen crew, gardeners, pet therapy visits, and special events.  In addition, volunteers assist with phone calls and visits to the homebound.

Q: What is the cost of membership at HCSS?

A: Membership is $55.00 per year. You must be at least 25 years of age to be a member.  Membership provides discounts for programs held throughout the year.  Membership fees help to cover the cost of operating the Senior Center.

Q: What is the address and phone number of HCSS?

A: The address of HCSS is 1201 Sycamore Lane, P.O. Box 448   Danville, IN 46122.  The phone number is 317-745-4303

Q: What are the office hours of HCSS?

A: The administrative office hours are 8:00am to 4:00pm, Monday- Friday.

Q: Does HCSS have a website?

A: Yes, the website is at www.hcseniors.org. In addition you can check us out on Facebook.